Prestigious designation recognizes Hotel Dieu Hospital as a change leader

Jennifer O'Neil with BPSO Designation CertificateHotel Dieu Hospital has achieved a prestigious health care designation after successfully completing a multi-year initiative aimed at improving outcomes for patients by advancing clinical excellence. 

On April 16, the hospital officially received its Best Practice Spotlight Organization (BPSO®) Designation at a ceremony in Toronto.

The new designation, which is recognized worldwide, is the result of a three-year initiative during which the hospital implemented and evaluated five Best Practice Guidelines (BPGs) developed by the Registered Nurses’ Association of Ontario (RNAO) and based on the latest evidence and research.

The Hotel Dieu initiative focused on five areas of patient care:  enhancing client-centred care; preventing falls and related injuries; assessing and managing pain; reducing foot complications for people with diabetes; and assessing and managing foot ulcers for people with diabetes. interprofessional teams dedicated themselves to implementing the BPGs, putting into place everything from new assessment practices to patient education materials to staff training modules.

“We selected guidelines that would have the greatest impact on the health and well-being of the patients and families we serve,” says Mike McDonald, Chief of Patient Care and Chief Nursing Executive.  “We’ve now fully incorporated them into the hands-on practice of our nurses and allied health professionals, enhancing patient care and safety and also the quality of our work environment.” 

In congratulating the hospital on achieving the designation, the President of the International Council of Nurses called Hotel Dieu “a positive change leader.”
“The impact of the BPSO initiative is evident through improved outcomes for patients, organizations and health systems,” says Judith Sharmian.  “It is inspiring that the nurse-led program is being used so widely by nurses and interprofessional teams seeking to improve their practice to benefit the public.”

To date, there are 92 BPSOs encompassing 450 organizations in Canada, Australia, Chile, Colombia and Spain.


May 6, 2015: Hotel Dieu celebrated its new designation as a Best Practice Spotlight Organization®, with staff from across the hospital gathering to applaud the hard work of five inter-professional teams that implemented five Best Practice Guidelines that will further enhance the quality and safety of patient care at HDH.  The journey to designation took three years.  Congratulations to everyone who made this amazing achievement possible! To view photos from this event visit our Facebook page here.

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