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French Language Service Designation
DÉSIGNATION DE KINGSTON EN VERTU DE LA LOI SUR LES SERVICES EN FRANÇAIS

Kingston is a designated area under the provincial French Language Services Act, joining 24 other designated communities across Ontario. The City of Kingston is the first area to be designated within the South East Local Health Integrated Network (LHIN) geographical area.

The designation means all provincial ministry offices (drivers’ registration and licences, OHIP, etc.) must be able to provide their services in French. The designation also impacts Kingston health services providers. Kingston General Hospital, Hotel Dieu Hospital and Providence Care have each been identified by the South East LHIN to develop a plan to be able to offer our services in French, and to report on our progress through our accountability agreements. Twelve other community health services have also been identified.

At Hotel Dieu Hospital, a French Language Services (FLS) plan has been developed and submitted to the SE LHIN. This plan is a starting point from which an FLS committee will be created and will look to the future to improve FLS offered over time.

Patients should know that while we begin to implement our plan, Hotel Dieu already has access to language/cultural interpretation services for patients who do not understand English. Should you require interpretive services, please tell your health-care provider or whomever you are dealing with at the time of registration and appointment bookings.

For more information about French language services, please see the attached Q&As.

FAQ (ENGLISH)

FAQ (FRENCH)