hdhEnews issue: October 29, 2014

Inside this issue:

Hotel Dieu taking precautions against Ebola

Fundraising campaign kicks off to relocate Ear, Nose and Throat clinics

Patient and Family-Centred Care profiled at international conference

Spotlight shines on Mental Health urgent consult clinic at Hotel Dieu

Hotel Dieu nurse receives OPP life-saving and bravery award

Children with special needs benefit from staff golf tourney

And the gold goes to…Hotel Dieu for excellence in workplace wellness

Hotel Dieu taking precautions against EbolaInfection Control Coordinator inspects supply cart

Hotel Dieu Hospital is working hard to ensure that all necessary precautions are in place to handle a suspected or actual case of Ebola, despite the very low likelihood of that occurring.  Here's an overview of what you need to know about the disease and preparations at Hotel Dieu designed to keep patients, families and staff safe.

What is Ebola Virus Disease?
Ebola virus disease (Ebola) is a rare virus that can infect humans.

How is Ebola spread?
Ebola does not spread easily from person to person. The virus is transmitted through bodily fluids. It is not spread by airborne transmission.

What are the symptoms of Ebola?
Symptoms can begin 2 to 21 days after exposure, with initial symptoms including sudden fever, sore throat, chills, headache, muscle pain and weakness. This is followed by vomiting, diarrhea, abdominal pain, rash and (sometimes) internal and external bleeding.

What are the chances of seeing Ebola in our community?
Very unlikely. There have been no cases of Ebola in Canada; the current Ebola outbreak is centred in West Africa. While the risk the risk to Ontarians remains very low, every hospital needs to be prepared. We may see suspected cases that will test negative for Ebola.  If there is a case of Ebola in Kingston, the patient will be cared for at Kingston General Hospital, which has been designated by the Ministry of Health and Long-Term Care as one of ten hospitals across the province to serve as a referral hospital to treat confirmed Ebola cases.

How is Hotel Dieu preparing for any potential cases of Ebola?
Hotel Dieu has excellent infection control systems and procedures in place that are geared to limiting the spread of infection and ensuring that patients, families and staff are well protected. Additional precautions related to Ebola include extra screening procedures in our Urgent Care Centre, Pediatric Urgent Care Clinic and outpatient clinics—these include asking patients about their recent travel history and physical symptoms—and additional training in the use of Personal Protective Equipment for staff who may be involved in caring for patients suspected to have Ebola.

What should you do if you think you have Ebola?
If you have visited Liberia, Guinea, or Sierra Leone in the past 30 days and are feeling feverish or ill OR if you have been in contact with someone who has been to these countries in the past 30 days and is feeling unwell, then contact KFL&A Public Health Unit at 613-549-1232.

For further information on Ebola visit:

Fundraising campaign kicks off to relocate Ear, Nose and Throat clinics

Two significant gifts have launched a campaign geared to raising $1.95 million in support of a redevelopment project at Hotel Dieu that will see Ear, Nose and Throat services moved into newer, more accessible space in the main hospital building.

The University Hospitals Kingston Foundation (UHKF) recently announced that the Anna & Edward C. Churchill Foundation has made a $100,000 gift, while trustees from the Estate of Larry Gibson announced they will match donations to the project up to a maximum of $200,000.

The highly-specialized Ear, Nose and Throat (ENT) clinics are currently located in the 130-year-old Murray Building adjacent to the hospital.

“This project involves moving ENT (as well Speech Pathology, Audiology and the Hearing Aid Dispensary) from the Murray Building into a space within the hospital that is designed and built specifically to support technical and patient care needs for ENT, as well as being more conducive to teaching and research activities,” says Dr. Russell Hollins, Head of the ENT Department at Hotel Dieu.

“We’re very grateful for these donations in support of this redevelopment project. It’s easier for doctors, nurses, audiologists and other professional staff to deliver the best care possible when they can work in the best environment.”

The planned redevelopment will provide the ENT clinic with 65 per cent more space, good news for a department that forecasts a 30 per cent boost in demand for its services over the next eight years.

“We know that the ENT program and staff deliver an exceptional quality of care to patients and families across our region, and we never want patients to doubt that fact because of less-than-exceptional facilities,” says Chief Executive Officer David Pichora. “This initiative will provide the appropriate physical setting for that superior care.”

Patient and Family-Centred Care profiled at international conferencePEA Madison with Mike McDonald and Elizabeth Bardon infront of poster presentation

Our Patient Experience Advisors and hospital leaders highlighted how Hotel Dieu Hospital is keeping patients and families at the centre of care when they attended the 6th International Conference on Patient and Family-Centred Care.

The three-day Vancouver conference in August focused on quality and safety, and brought together health care leaders, patient experience advisors and other experts to share best practices and lessons learned, and to inspire continued work on the journey to partnering with patients, says Elizabeth Bardon, Chief of Public Relations and Community Engagement.  

“We were thrilled to profile Hotel Dieu’s work in Patient and Family-Centred Care [PFCC] on this international stage,” she says.  “It was a time of celebrating and sharing the good work happening at Hotel Dieu.”

Accompanying Elizabeth to the conference were Mike McDonald, Chief of Patient Care and Chief Nursing Executive, and Janine Schweitzer, Chief of Quality, Risk Management and Corporate Education.  Also on board were two of the hospitals Patient Experience Advisors—Madison Koekkoek and Patti Cox—whose conference expenses were funded through designated donations.

The group made two presentations.  A poster presentation demonstrated how patient and family-centred care serves as the foundational element at Hotel Dieu for implementing its strategic direction of providing ‘excellent experience, excellent care.’  And in a one-hour concurrent session, Patti, Elizabeth and Janine talked about how Hotel Dieu is partnering with the frail elderly and their caregivers to improve pre-appointment communication.

“We were particularly excited that the CEO of the Institute for Patient and Family-Centred Care in the United States attended our concurrent session on the first day of the conference,” says Elizabeth.  

“It was exciting to formally share some of the quandaries, accomplishments, and proposed next steps of our PFCC project with an audience that keenly appreciates looking at care needs with a different focus than has sometimes been used in the past,” says Patti.  “After the conference, I was enthused about ideas that might be manageable at Hotel Dieu or provide a springboard to think creatively here.”

“Overall, it was very powerful learning alongside patients and families, hearing their stories and seeing what creative work other organizations are doing to partner with patients in new and exciting ways.”

Spotlight shines on Mental Health urgent consult clinic at Hotel DieuDr. Roberts, Chair Child and Adolescent Psychiatry with poster presentation

Two years after its launch, staff from Hotel Dieu Hospital’s urgent consult clinic for children and adolescents presented some amazing results in October at the Calgary conference of the Canadian Association of Paediatric Health Centres.

In one poster presentation, Child and Adolescent Mental Health Urgent Consult Clinic (CAMHUCC) team leader Nicholas Axas and Registered Nurse Leanne Repetti highlighted statistics that speak volumes about the success of the clinic since its launch including:

  • a 45 per cent reduction in Emergency Room presentations (previously sent in by primary care providers, paediatric emergency, the Canadian Mental Health Association and schools)
  • 31 per cent reduction in referrals to the Mood & Anxiety Clinic
  • 11 per cent reduction of inpatient admissions (and more planned daytime admissions during the working week)
  • 50 per cent reduction in the length of stay on the inpatient unit at Kingston General Hospital from 5 days to 2.5 days
  • 35 per cent reduction in weekend and after-hours emergency admissions.

In addition, the average wait time for a clinic assessment was just 48 hours. As well, the clinic met or exceeded all targets set by the South East Local Health Integration Network.

At the same conference, psychiatrist Dr. Nasreen Roberts, Head of the Division Child and Adolescent Mental Health, shared the outcome of a pilot program with children under the age of 12 presenting with urgent psychiatric concerns in the Urgent Consult Clinic.

During the three-month pilot, admissions went down by 30 per cent compared to the same time period for the year before. There was a 50 per cent drop in new referrals from Hotel Dieu’s Children’s Outpatient Centre to the neurodevelopmental and mood and anxiety outpatient clinics. As well, a survey of pediatricians who used the clinic revealed overwhelmingly positive feedback for the availability, timely access and outcome of consults.

“The conference was a wonderful opportunity to share our information, and also learn about the various programs across the country when it comes to the mental and physical health of children and adolescents,” says Nicholas. “We can be truly proud that Hotel Dieu and Kingston are at the forefront of child and adolescent mental health. Many attendees were keen to learn more about our successes.”

He added that the CAMHUCC team has been invited by the Canadian Association of Paediatric Health Centres to deliver a webinar about its success in November.

The excellent response at the Calgary conference builds on a similar reception at the 34th Annual Canadian Academy of Child and Adolescent Psychiatry Conference in Toronto in September, where Dr. Roberts spoke about the impact of urgent consult clinics on access and wait times for hospital-based services. Turnout for the CAMHUCC workshop was high, reports Nicholas, “with lots of hospital decision-makers from across the country wanting to learn how to set up their own CAMHUCC.”

Hotel Dieu nurse receives OPP life-saving and bravery awardMrs. Canty receiving an award from OPP

For Advanced Practice Nurse Kristine Canty, a homeward drive turned into a lifesaving event in May 2013, and she was recently honoured for her rapid response and excellent clinical skills at a special ceremony.

On October 19, 2014, the Most Venerable Order of the Hospital of St. John of Jerusalem Priory of Canada (St. John Ambulance) presented a life-saving award to Kristine and her husband David for successful resuscitation of an infant on that day in May.  This award was presented at the Southeastern Ontario Provincial Police Life-Saving and Bravery awards ceremony.

“We were driving on the Thousand Islands Parkway and came upon a woman on the side of the road who had just started waving down cars to seek help for an unresponsive baby  in her arms,” explains Kristine.

“We were the first car to come upon them, and I was able to revive the baby while my husband [an OPP officer] called 911 and comforted the mother and another child with the family until an ambulance arrived.

“It was wonderful to hear afterwards that the baby recovered completely and is well.”

“It was outstanding work.  That’s just Christine,” says Mike McDonald, Chief of Patient Care & Chief Nursing Executive.  “She’s just so competent and calm.  You don’t get much better than that.”

Photo:  Advanced Practice Nurse Kristine Canty and her husband David receive their OPP life-saving and bravery award on Oct. 19, 2014.

Children with special needs benefit from staff golf tourneyAnson Family along with Kawartha Credit Union present cheque to CDC and UHKF

Hotel Dieu staff putted with passion again this year at the Tricia Anson Memorial Golf Tournament, where they raised funds for a cause close their hearts: the Child Development Centre's "Chances for Children" Trust Fund.

Dedicated to helping families with the extra costs of caring for a child with special needs, the fund has been the sole beneficiary of the popular staff golf tournament for a number of years. From 2004 to 2006 it was named the "Family & Friends Golf Tournament,” but in 2006 it was renamed for Tricia Anson, a long-time Hotel Dieu employee who passed away suddenly at a young age. Tricia loved the Child Development Centre and the kids and families who come there.

This year's event raised $4,575. Since its inception in 2004, the tournament has raised $39,125.

Photo-Celebrating the success of the 2014 Tricia Anson Memorial Golf Tournament (standing l-r):  Ann Stocks and Marianne McLure from the CDC; Lori Pickell and Angela Aubin from the Kawartha Credit Union; and Sherri Robertson, member University Hospitals Kingston Foundation Board of Directors.  Seated is Tricia’s mother, Patty Anson.


And the gold goes to…Hotel Dieu for excellence in workplace wellnessFood Services Manager teaches group how to make a healthy smoothie

On November 6, Hotel Dieu Hospital will pick up a Gold Award from KFL&A Public Health for its ongoing commitment and support for workplace wellness initiatives.

The award citation noted that the hospital should take pride in “the commitment to workplace wellness and employee health from all levels within the organization.” In particular, the hospital was singled out for raising awareness, building skills and developing policies for staff in the areas of physical activity, cancer screening, work stress, tobacco-free living and infectious diseases prevention.

“The variety and breadth of strategies and activities that Hotel Dieu has incorporated into its workplace wellness program is impressive,” says Peter Bearse, a Registered Nurse with the KFL&A Public Health Workplace Wellness Program. “The hospital’s commitment to workplace wellness and employee health is a commendable achievement.”

Photo:  Eugene Littlejohn, Food Services Manager and a member of the HDH Workplace Wellness Advisory Committee, whips up smoothies as part of a recent HDH Wellness Week.