Patient Experience Advisor

Why do we need Patient Experience Advisors?
We are committed to providing patient and family-centred care. We know that successfully delivering that care depends on finding ways to listen directly to those we serve. Patient Experience Advisors will help us to understand what matters most to patients and families when they come through our doors.

Why should you get involved?
Your perspective, feedback and advice are unique. As a patient and/or family member you see, hear and feel things that should be part of our conversation about how to provide excellent outpatient care. Your contribution will help to improve the quality and safety of care for everyone, and it will help us to ensure we’re providing safe, transparent and accountable health care.

What do you need?
We ask that Patient Experience Advisors have experiences as patients and/or as family members of patients who have received care at KHSC within the previous 5 years.

What would you do?
Advisors may participate in the Patient & Family Council, take on public speaking to help educate others about patient and family-centred care, work on special hospital projects, attend staff orientation or participate in committees.

For a description of the Patient Experience Advisor role, click HERE.

How do you get started?
You need to complete an application form that lets you provide information such as your experiences at Hotel Dieu, why you’re interested in becoming a Patient Experience Advisor and how you might like to get involved in the hospital.

Applicants who are selected for an interview will normally be contacted within 30 days of submission of the application form. Note: While we appreciate candidates’ interests, submitting an application and/or coming for an interview does not guarantee selection.

To access and print off an application form, click HERE (English) (French).

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