Quality & Performance

KHSC Quality Improvement Plan

Quality improvement is an ongoing priority that helps us to continually find new and better ways of doing things so that we can enhance care for patients, increase satisfaction, and achieve even better clinical outcomes.

In June 2010, the Ontario Government passed the Excellent Care for All Act. This legislation supports hospitals to further improve the quality and safety of the care that they provide for members of our community. One of the ways that the Excellent Care for All Act is helping hospitals meet our community’s expectations regarding quality, patient safety, and accountability is through the public reporting of Quality Improvement Plans, or QIPs.

The Quality Improvement Plan (QIP) sets targets for improving the safety, effectiveness, access, and patient-centredness of the care hospitals provide. The plan contains a number of indicators and targets for improvement as well as how those targets will be achieved and the results.

The  Quality Improvement Plans (QIP) for the Kingston General Hospital and Hotel Dieu Hospital sites of Kingston Health Sciences Centre are one tool that we are using to help us document and review our current performance in a variety of areas. With these plans, we are able to see our targeted areas for improvement and chart our progress to improve our patient experience and deliver the highest quality health care.

To see how we are performing against the Quality Improvement Plan, please review the latest quarterly performance reports.

For more information about the Excellent Care for All Act legislation or Quality Improvement Plans, visit www.ontario.ca/excellentcare.