A cornerstone of accountability in our provincial health care system is the agreement each health care provider enters into with its Local Health Integration Network (LHIN) to qualify for funding from the Ministry of Health and Long-Term Care. For example, the Hospital Services Accountability Agreement (H-SAA) sets out the standard framework of the relationship between Hotel Dieu Hospital and the South East LHIN as well as the specific performance requirements for our hospital.

We are also responsible for meeting the requirements of provincial legislation related to accessibility and the provision of French language health services in this region. For more information visit French Language Services.

Under the Excellent Care for All Act (ECFAA), all hospitals are required to have a publicly available Patient Declaration of Values produced after consultation with the public.