Quality & Performance

HDH Chief of Quality, Risk Management & Corporate Education
Boiler Exhaust Stacks
Hand Hygiene Campaign "It's OK to Ask"

At Hotel Dieu Hospital we are committed to building a strong foundation of quality, accountability and transparency so that we can earn the trust of our patients and families and provide them with excellent ambulatory health care. Below you will find information about how we are accountable to the public and how we are continuously working to monitor and improve our performance as a premier health care organization.

If you have any questions, please contact us. Please note: Many links below are to PDF files. You will require Adobe Acrobat Reader to open them.

Accountability

A cornerstone of accountability in our provincial health care system is the agreement each health care provider enters into with its Local Health Integration Network (LHIN) to qualify for funding from the Ministry of Health and Long-Term Care.

Broader Public Sector Accountability

The Broader Public Sector Accountability Act establishes rules and higher accountability standards for hospitals. Please review our Expenses, Procurement and Conservation and Demand Management Plan.

Freedom of Information and Protection of Privacy Act (FIPPA)

Ontario’s Freedom of Information and Protection of Privacy Act (FIPPA) applies to hospitals. Members of the public have the right to access recorded information held by hospitals—including records of personal information.

Patient Safety-Indicators

Patient safety is about constantly working to avoid, manage and treat unsafe acts within the healthcare system. On a day-to-day basis, it translates into actions such as monitoring for the spread of infection, educating staff, patients and families about hand hygiene, using the best sterilization processes for equipment, providing a safe, clean physical environment, and much more.

Performance Reports

The Hotel Dieu Hospital commitment to clinical and organizational excellence, consistent with the hospital’s mission, vision, values and strategic directions and with provincial and regional priorities.