Personal health information - our privacy commitment to patients
Collection of personal health information
At Hotel Dieu Hospital and Kingston General Hospital, we protect your personal health information.
Personal health information includes information such as your name, date of birth, address, health history,
records of your visits to Kingston General Hospital and Hotel Dieu Hospital and the care that you received during
those visits.
Uses and disclosures of personal health information
We use and share your personal health information to:
- plan and deliver your health care programs and services. This may include sharing your health information with:
- other approved health information organizations
- regional health information repositories
- communicate with other allied health care professionals who will provide follow up care
- perform activities to improve and maintain the quality of care that we deliver to you
- conduct risk management
- teach health care professionals
- plan, administer and manage our internal operations
- obtain payment for delivery of your health care (e.g. from OHIP,WSIB or others)
- fundraise to improve our healthcare services and programs (information limited to name and address)
- support approved health care research
- comply with legal and regulatory requirements.
Your choices
You may withdraw your consent to share your personal health information for research, fundraising or patient satisfaction surveys, and regional health information repositories. Withdrawal of consent is not retroactive and must be provided in writing. Forms are available from Registration staff.
You have the right to see and request correction to your personal health records using the following forms:
Email requests are not accepted. To expedite your request, you may fax your form to
613-542-8071.
Important information
We take steps to protect your personal health information from theft, loss and unauthorized access, copying, modification, use, disclosure and disposal. We take steps to ensure that everyone who performs services for us protects your privacy and only uses your personal health information for authorized purposes. We conduct audits and complete investigations to monitor and manage our privacy compliance.
How to contact us
If you have any questions or concerns about privacy compliance at our hospital or about how to access your personal health information, please contact the office of the Privacy Officer at:
76 Stuart Street
Kingston, ON, K7L 2V7
Phone: 613-549-6666 ext. 2567
Fax: 613-548-2445
Email: privacy@kgh.kari.net
You have the right to complain to the Information and Privacy Commissioner/Ontario if you think we have
violated your rights. The Commissioner can be reached at:
2 Bloor St., East, Suite 1400,
Toronto, ON, M4W 1A8
Phone: 416-326-3333 or 1-800-387-0073
Fax: 416-325-9195
Website: www.ipc.on.ca
