Patient Records Department

The Patient Records Department holds all patient health records for Kingston Health Sciences Centre consisting of Hotel Dieu Hospital site and Kingston General Hospital site. We oversee the collection, storage, retention and access to your personal hospital record. We respect and maintain the confidentiality of your personal health information. Release of Information staff, located at Hotel Dieu Hospital site, manage inquiries and requests for copies of your hospital health record for visits at both Hotel Dieu Hospital site and Kingston General Hospital site.

Every effort is made to process your requests in a timely manner.  However,  response times may vary due to priorities and an increased volume of inquiries.

Contacting the Patient Records Department

To deliver a request for records in person:

Visit the Patient Records Department, Hotel Dieu Hospital Site, Jeanne Mance 00, open 8 am to 4 pm, Monday to Friday.

Mail or fax a written request to:

Kingston Health Sciences Centre
Hotel Dieu Hospital Site, Patient Records Department
166 Brock Street
Kingston, ON K7L 5G2

Attention: Release of Information Staff

Fax number: 613-542-8071

This includes requests for information regarding visits to Kingston Health Sciences Centre, at either Hotel Dieu Hospital site and Kingston General Hospital site.

NOTE:  Requests via email are not accepted.

For information from the Cancer Centre of Southeastern Ontario please contact:
Patient Records Department
Cancer Centre of Southeastern Ontario
Kingston Health Sciences Centre
Kingston General Hospital Site
76 Stuart Street
Kingston, ON K7L 2C3

Fax number: 613-546-8202
Phone number: 613-544-2630

To contact the Patient Records Department for more information:

Please call 613-544-3400 ext. 4100.