Improving Your Visit to Hotel Dieu Hospital Survey We would like to hear from patients and families about how we can focus our energy in the coming years to improve their care and experience at Hotel Dieu Hospital. Between August 30 and September 10 we invite you to complete our short “Improving Your Visit to Hotel Dieu Hospital” survey by clicking on the survey button to the right. You can also complete the survey by visiting the convenient computer kiosk in our Brock Street lobby. Thank you for your input. Your answers will help us to make your visit to Hotel Dieu Hospital even better in the future.
Hotel Dieu Hospital is the ambulatory care teaching hospital for Kingston and Southeastern Ontario, providing expert care to more than 500,000 people in the region. Our specialized services include outpatient pediatrics, ophthalmology, diabetes education, breast assessment, day surgery, urgent care and mental health programs. Affiliated with Queen's University, we are partners within Kingston's university hospitals, delivering quality health care, leading innovative research and training the health care professionals of tomorrow.
IMPORTANT NOTICE: Repairs To City's Downtown Parking Garages Affects Parking for Hospital Patients
The City of Kingston has started its long-planned construction work on the parking garages. Work will be completed on a staggered schedule to minimize the disruption to parking downtown and is necessary to maintain the integrity of these structures. The Chown parking garage across the street from Hotel Dieu Hospital will remain open, but the number of parking spaces has been temporarily reduced while repairs are made to its concrete, joints, and metal flashing. For patients with mobility issues, the hospital does have a drop-off ramp at the main entrance off Brock Street. There is no parking on the ramp and drivers must remain with their vehicle. However, patients are able to get out and make their way to their appointment. Patients and families are encouraged to allow extra time before their appointments to find parking. Alternative parking is available at municipal lots off Queen Street or Wellington Street (near Queen Street). There is also metered parking on the streets around the hospital. Nearby parking lots (both municipal and other pay parking lots) include the following:
For more alternative parking options, see www.cityofkingston.ca/parking/.
Telehealth Ontario: Free Access to a Registered Nurse 24 hours a day, 7 days a weekTTY: 1-866-797-0007 |
Patient Safety
PUBLIC SERVICE ANNOUNCEMENT-September 2 Hotel Dieu Hospital auto-attendant and voice mail STILL DOWN Hotel Dieu Hospital continues repair work on its auto-attendant (613-544-3400) and internal voicemail system. This repair is very complex and time-consuming. At this time, callers cannot use the 613-544-3400 number (which bypasses Switchboard) to leave a voice mail at a particular extension or be transferred there automatically. The main Switchboard number--613-544-3310--IS WORKING. Callers are asked to use it until further notice. NOTE: Our Switchboard is extremely busy with the extra calls, so we appreciate people’s patience. LATEST NEWS
June update newsletter
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![]() HOTEL DIEU HOSPITAL, 166 BROCK STREET, KINGSTON, ON, CANADA, K7L 5G2 Telephone: (613) 544-3310 Thank you for your interest in the Hotel Dieu Hospital. The information provided is general in nature. Specific health care questions are best discussed with your family physician who is aware of your personal health.
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