Best Practice Spotlight Organization (BPSO®) Designation


In April 2015, Hotel Dieu Hospital officially received its Best Practice Spotlight Organization (BPSO®) Designation after successfully completing a multi-year initiative aimed at improving outcomes for patients by advancing clinical excellence.   

Recognized worldwide, the new designation was the result of a three-year project during which the hospital implemented and evaluated five Best Practice Guidelines (BPGs) developed by the Registered Nurses’ Association of Ontario (RNAO) and based on the latest evidence and research.  Over the course of the BPSO initiative, interprofessional teams dedicated themselves to implementing the BPGs, putting into place everything from new assessment practices to patient education materials to staff training modules. 

The HDH designation has now been renewed twice, extending until April 2019, and continues to be renewable according to contract requirements. With each designation, two new BPGs are implemented, and all others are sustained and spread within the organization. 

The BPGs implemented at Hotel Dieu Hospital, now the KHSC-HDH site, are: 

Assessment and Management of Foot Ulcers for People with Diabetes

Assessment and Management of Pain

Care and Maintenance to Reduce Vascular Access Complications

Integrating Tobacco Interventions into Daily Practice

Person-and Family-Centered Care

Preventing Falls and Reducing Injury from Falls

Professionalism in Nursing

Reducing Foot Complications for People with Diabetes


For more information about BPSO and BPGs, please visit RNAO at http://rnao.ca/. 

For more information about BPSO activity at the KHSC-HDH site, please contact the KHSC Director of BPSO, Jane Warner, at jane.warner@kingstonhsc.ca , or Shari Glustein at shari.glustein@kingstonhsc.ca